Screen scraper, pseudo screen scraper, super screen scraper, or what?

We recently hired a company to evaluate our marketing literature and web site to make sure we clearly communicate our value proposition. Part of the vendor research included interviewing a few new, mid, and long time customers for their impression of HostBridge. I eagerly read the write up of the first interview and was shocked … More Screen scraper, pseudo screen scraper, super screen scraper, or what?